FAQ

Have questions about our luxury transportation services? Our FAQ section is designed to help you quickly find answers about reservations, airport transfers, pricing, vehicle options, chauffeur service, and more. We are committed to providing a seamless, professional, and stress-free travel experience from booking to arrival.

  • How Do I Book My Ride

    Easy Booking System

    • Method 1: If You Existing Customer, Login to your account and book a ride with us
    • Method 2: If You Are New Customer

    -Step 1. Fill Up A Form with All The Details

    -Step 2. Review Your Quote, Submit Your Secure Payment, Receive Your Receipt and Reservation Number.

    -Step 3. Your Trips is Confirmed, Receive your sms updates & email reminders about your upcoming reservation, meet your driver at a pick up point, enjoy your ride

  • Where Do I Meet My Driver At The Airport?

    Meet Your Driver Next to The Luggage Claim With The Sign With Your Name inside Tampa International Airport or request a curbside pick up . All other airports are curbside pick up only.

  • Can I Add More Stops For My Reservation?

     Yes, you can. After Making a reservation you will have a passenger link to modify

    your reservation.

    • For all hourly reservations, unlimited stops are included
    • For a long distance trips, stops are included complimentary
  • Do My Drivers Have A License And Background Check?

    Yes, all our drivers have a background check, they are under our commercial insurance, they have a County Lisence as well

  • What If My Flight Is Delayed?

    We are monitoring your flight and our driver will meet you at the time of the arrival.

  • Can I Extend My Hourly Reservation?

    Yes, we will bill you next day for amount of extended hours.

  • How Can I Change My Reservation?

  • How Do I Contact My Driver?

    We are providing a passenger link, so you can track your driver location and can call or text him directly

  • Does Gratuity Included In Final Price?

    No, gratuity are not included in our final prices.

  • What Areas Do You Serve?

    • Cities: Tampa, Lutz, Odessa, Palm Harbor, Clearwater, St, Petersburg, Land O Lakes,Riverview, Brandon, Bradenton, Sarasota, Brooksville, Anna Maria Island, Holmes Beach, Siesta Key.
    • Airports: Tampa International Airport / TIA, St.-Petrsburg-Clearwater International Airport / PIE,Tampa Executive Airport, Sarasota-Bradenton International Airport / SRQ, Orlando International Airport/ MCO, Miami International Airport / MIA, Fort -Lauderdale International Airport / FLL, Jacksonville International Airport / JAX, All Major Airports Florida State.
    • Ports: Port Of Tampa, Port Canaveral, Port of Miami, Port Everglades, All Major Ports in Florida State.
    • Golf course: Streamsong Golf Resort, Vinoy Golf Club, Cabot Citrus Farms, Old Memorial Golf Club, Innisbrook Golf Club, TPC Tampa Bay, Rocky Point Golf Club, and others.
    • Venues & Events: Vinoy Venue, Ever After Farms, Tampa Convention Center, The Edition Venue, JW Marriott Venue, Opal Sand Venue, Don Cesar Hotel Venue, Florida State Fairgrounds, Yacht Starship, Tampa Garden Club, Innisbrook Edinburgh Resort, Fenway Hotel.
  • How Do I Know If My Driver On The Way?

    1 hour before your reservation you will receive a text message from us that your driver is on his way for your pick up

  • How I Can Confirm My Reservation?

    Ones payment complete, we will provide your receipt and reservation number.

  • Do You Have A Minimum Number Of Hours Rental?

    Yes. All Sedans, Midsize SUVs, Full Size SUVs, Sprinter Passenger Vans have a 3 hours rental minimum. All Stretch Limousines and Party Buses have a 4 hours rental minimum.

  • What Vehicles Do You Have In Your Fleet?

    Our Luxury Vehicles: 

    • Luxury Sedan:  Mercedes-Benz C-Class, Midsize SUV Mercedes-Benz GLE, Full Size 
    • SUVs: Cadillac Escalade, Ford Expedition Max, Chevrolet Suburban, GMC Yukon. 
    • Sprinter Vans: Sprinter Type Transit Van 14 Passengers, Mercedes-Benz Sprinter Van 14 passengers, Mercedes-Benz Sprinter Party Bus 12 Passengers, 
    • Party Buses: Party Bus 20 Passengers, Party Bus 24 Passengers, 
    • Limos: Stretch Limo Lincoln MKT 9 Passengers, Stretch Limo Ford 15Passengers, Stretch Limo Bus Chevy Suburban 18 Passengers, Stretch Limo Hummer 20 Passengers
  • Can I Make A Down Payment For A Party Bus Or Stretch Limo Rental?

    Yes, 50% deposit require for all hourly reservations amount more than $550.00.

Let's Plan Your Transportation

Planning transportation for your special day? Request a personalized quote and let our team create a custom transportation package tailored to your schedule, guest count, and vehicle preferences. We make the booking process simple, transparent, and stress-free.

Discover Why Clients Love Us

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Travel Made Simple

Experience the convenience of luxury transportation right from your smartphone. Our mobile app makes it easy to book rides, manage reservations, view trip details, and receive real-time updates wherever your travels take you. Whether you're scheduling an airport transfer, corporate transportation, wedding service, or a special night out, everything you need is available at your fingertips.


Enjoy a seamless booking experience with instant access to your upcoming trips, chauffeur information, and reservation history. Scan the QR code below and discover a smarter, more convenient way to travel.

Black-and-white QR code in the upper-left corner on a blank white background

Benefits of Booking Online

  • Book rides even faster using stored account details.
  • Modify trip details.
  • Access invoices and payment receipts.
  • Reporting tools.
  • Enjoy 10% Off Your First Ride